POSSIBLY THE WORST CUSTOMER VALUES IN SOUTH AFRICA

After patiently liaising with BMW Sandton to resolve persistent problems with my wife's car which was purchased as a new car, my wife pleaded for me to assist her with BMW Sandton .<br> <br> I left 3 messages with Koraysha since December 2015 for the Dealer Principle (Ryan Barwell). Koraysha identified herself to me on all three calls as Ryan's PA. I established today that she is a CRM of sorts.<br> <br> I call BMW Sandton today to speak to Ryan or the service manager (Sanjay) and explained my frustration to the 1st receptionist who took my call (Christel). The call was returned to reception and answered by Lorissa who deserves an award for BMW Internationals worst employee. In short she cut my call. I called back only to receive further shocking service which extended from Koraysha.<br> <br> Bottom line is, BMW Sandton staff are empowered to LEAD their customers towards frustration and anger and then blatantly disrespect the customer, cut calls on customers, shout at customers, etc.<br> <br> Call Records of my experience will be posted into the public domain via facebook and youtube to share with the public proof of my appalling experience from Lorissa & Koraysha on behalf of BMW