Poor quality product and pathetic after sales

I was contacted by my BMW dealer to advise that there is a recall campaign on my vehicle due to BMW using substandard bolts on the VANOS systems which may snap. I've got to ask what kind of cost cutting measures they are implementing to try and skimp on the cost of bolts. Nevertheless, my dealer offered to do the work but said that it would take TWO days to complete. They then advised that no courtesy car would be provided as my vehicle is older than 2 years. I contacted the BMW customer care line to inquire how I can be expected to bring my car in when I would then be without transport. They basically said that \I must arrange my own transport". So they are happy for you to spend hundreds of thousands of rands on one of their products which are POORLY manufactured and then you must pay your own way while they fix a problem that should never have occurred in the first place. This is my last BMW. Please remove me from your damn mailing lists because I'm not interested in ever purchasing another BMW PERIOD."""