Not giving us feedback on car and not paying

Dudu Khumalo has still not responded to any of my emails and now the manager, Ariefdien Hendricks (BMW Regional Manager, Midrand) is communicating with us, we have sent them our itinerary of paid flights with reference numbers on them but they refusing to accept that and asking for our onboard passes (I have never kept any of that, always have thrown it away, and I havent come across anybody who keeps that 5cmx5cm piece of paper once you have arrived at your destination).<br> <br> They are only willing to pay R1500 for a ticket. therefore only willing to pay for not even half of how much I spent on flying, when they said i can come pick up my vehicle. also not acknowledging their mistakes on putting mine and my family's lives at risk, giving us a broken car!<br> <br> Absolutely ridiculous!<br> <br> Shocked at the level of training of these BMW employees, nevermind Dudu Khumalo's blatant ignoring of my emails (Character flaw)<br> <br> BMW has a name to uphold and this definitely is not something i want to invest in, in the future.