Horrific Service from BMW Club Motors Fountains

Booked my vehicle for a service on 29 Feb 2016, booked it in at 6:30 and recieved my vehicle at 17:15. There were a couple of electronic issues and after the service they said i must give them a call if the promblems is still ongoing. I gave them a call due to the issues still not rectified on the 2 March and left a message at reception for the service advisor as she was not available at the time. No response what so ever!!! I gave them a call on the 3 March and left another message and no response again. I gave them a call on the 10 March to book the vehicle in and ask if they have a courtesy vehicle as i need a vehicle. The service advisor will come back to me, no feedback again. Gave them a call on the 11 March to follow up!!!! They will come back to me again so they say. I had to follow up on Sat 12 March and lucky for me the service department don't work on Saturday's. No I don't know if my vehicle is booked for a service!!!! 2 Weeks of asking and hoping but i am still the fool!!!!!! Will never use them again!!!!