********** Service and Rude Consultant

What a ********** service I have received from BMW and Motshabi Mjandeni. She is by far the rudest person I ever dealt with at BMW. The sooner she understands that she is an employee at BMW SA, the better. You cannot refuse to escalate a client's complaint because you feel you are right and I am wrong! The fact that your records reflect that an email was sent to me does not mean that I received it. BMW AutoBavaria said to me I am going to receive notifications on the screen whenever a car is due for service or whenever it requires anything, and that did not happen. Thabang Kekana at Alberton said to me I need not worry about anything on the car after the 1st service, and any required the car will give me an indication. To date, I have not received any notification to take the car in for the 2nd service and BMW Clearwater sent me back to say the car is not due for service, yet the car was over 60 000KM already, and they also said the car will give me a message. I want all copies of those messages sent to the car because I did not receive even one of them. I want a senior at BMW SA to call me, I cannot deal with arrogant people like Motshabi.