AB
Adelaine B

1 reviews | Active since Mar 2009

21 Dec 2015, 15:52

Great Service

I am obliged to express the amazing experience I received on Saturday 19th December 2015 when I called BMW Clearwater. <br> I realised that a bulb on my X1 had burnt out. I called the BMW Clearwater requesting the price. The person that assisted me was extremely helpful. <br> Upon requesting a quote for the fitment of the bulb I was asked to speak to someone in the service department.<br> I want you to know you have an exceptional employee, Ronnie , in your service division. His calm, patient manner was a great help to me . His knowledge is remarkable , these abilities are rare indeed. If the quality of a firm's employees is an indication of future success, then BMW Clearwater has a very bright future.<br> The golden rule of customer service : \customer is king"This is the feeling I got from the moment I walked into the dealership. <br> Ronnie's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. <br> Such a commitment to great customer service"""

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