Frustrating After Sales Treatment!!1

<p>On Friday the 28th of October I went to view a used car at BMW Bedfordview with Jason Karels, i really liked the car and with finance already being approved I agreed to purchase in principle provided that a few scratches are removed and that the scatch on the front passenger window is also fixed. Jason said he would need 2 days to get the car through quality check and fix the odd ends , so i could collect the car on Tuesday 1 Nov. This never happned and i collected the car on the 2nd, the handover was unceremonious at best(I think even Nissan did a better job when i purchased a Micra 3 years ago), the paint work hadnt been done and the passenger window wasnt done!!!! Jason said he would arrange for a driver to pick up the car on the 8th which never happened until i reminded him. The car was taken in again on the 9th and returned on the 11th and STILL the passenger window was unfixed!!! He(Jason) said he would arrange collection on Tuesday the 15th and AGAIN HE DIDNT DELIVER!!! He had promised he would provide a BMW laptop bag as a complimentary for the purchase and he sent me a back pac**** I didnt know an aspirational brand like BMW would provide such Dispicable After sales service!!!!! I am honestly disgusted as I know its not all clients that get treated this way...Never ever have I heard of a 'new' car being handed over to the new owner in such an appauling and dirty state!!!!</p>