Frustrated client

I purchased a brand new BMW X3 in December from Polokwane BMW , the sales person was Charles Hlongane. The permit expired on the 4th February 2022 and we have informed the sales several times, via telephone and email.

He then forwarded my email to Esme Monama and Annette Snyman on the 28 January 2022.

Esme rep**** and said they will receive the feedback from Annette their supplier before end of business on the 28 December 2022 and she will keep in touch.

I explained to them that I have parked my car since 04 January 2022, I can’t drive it because I don’t have registration and disc for the car.

This really frustrating because I am paying insurance and instalment for a car that I am unable to use.

Still today I haven’t received any communication from either of them. I even think of returning the car, is of no value to me. I am loosing instead.