Disgusting Service BMW

I am disgusted by the poor level of service I have been receiving from BMW customer care, BMW on ccal,BMW Soverign Bloemfontein.Took my Mini for full service on the 19 December 2018 in Bloemfontein,at that time there was a warning sign that kept appearing "Secure vehicle parking brakes when Stationery,contact your service provider and something to do with the transmission light".When I got my car back from service it still had the same warning sign,I called BMW Bloemfontein to inform them about this how come this sign keeps appearing even though my car went in for full service,The lady that I spoke to said to me I should have mentioned that problem when I brought my car in for service,I then asked the lady didn't they pick up the problem when servicing my car,she responded by saying Yes they pick up the problem but i should have mentioned that when they asked me if there is anything that needs to be checked and told me that the guy who was servicing my car also pick up the problem but the message kept coming on and off but I can continue driving the car I will not encounter any problems that's what she said,my problem is they saw the problem but nothing was done and I am told that I should have mentioned the problem upon dropping of my car ?.On the 29 December 2019 My car didn't want to start,there was a message stating that the battery is discharging,I called Mini on Call to inform them about the problem I was experiencing,they told me they will sent one of their technician to come assist,after 20min I tried to start the car again and the car started,I called them back to inform them the car has started and I was advised by a lady at BMW on call that I should drive the car 60ks for it to recharge and I drove from Kuruman to Vryburg,on the 30 December 2018 the car didn't even want to start at all kept making funny noises,I called BMW on call again and they said they will sent their technician to come assist,I waited for a good 3hours or more for assistance apparently the technician that was suppose to come assist me was ****** so he was busy issuing a statement at the police station,eventually the technician came to assist,he jump started the car took it for a drive but still the problem became worse,the technician called BMW on call for a towing truck,the guy from the towing company came there was a language barrier because He spoke afrikaans and I spoke english of which apparently he cannot understand any english and told me he only speaks afrikaans,so my problem was how am I going to get to Kimberley where I am situated and I was told by the lady from BMW on call if I can catch a lift on the towing truck of which I refused to such,I had to ask some people around in vryburg that I know if I can sleep by their place up until this things of getting a courtesy car is sorted out,the issue of the courtesy car was only sorted the next day of which it was also abit of a struggle to get the car.Yesterday (02 January 2019) I got a missed from BMW Bloem,I called them back only to be informed that Heila is in the workshop they will forward my message to her to call me back,I never received any call back,I had to call BMW Bloem this morning 03 January 2018 to find out how far are they with fixing my car and I was told that my car will only be ready on friday 04 January 2019 at 3pm,mind you that the courtesy car i have to return it at 2pm on friday in Kimberley and I also do understand that I can drop off the car at any airport but My problem is why I am now the one that has to spend money out of my own pocket once again to get to bloem to go fetch my car.And I was advised by Heila to call BMW on Call to ask them if they can assist me to town the car back to Kimberley,of which I did call them with my own airtime where I had to for 5min or more to talk to Tiny the lady who has been assisting me initially,I explained to the lady my dilemma and I was told that according to company policy they cannot assist me,which I find totally unacceptable as brand driver and a loyal customer I need to be treated as such and I was advised by Tiny to call BMW customer service to lay my complaints.A lady by the name of Mahlatsi called me I explained my dilemma and I was told by the lady that she has to also get the other side of the story from the dealer to check what the cause of the problem with car was before they can try and assist and that point I am very angry and frustrated because I am being sent from pilar to post and I am not getting any joy,3hours later I am still waiting on Mahlatsi to call me back of which she didn't and I had to call her again and use my airtime whereby I had to hold for a good 5min or even more once again only to be told that they cannot assist me to tow my car back in ti Kimberley and now I am very angry and I told Mahlatsi abit of my mind on how pathetic BMW customer service is form day one I haven't been getting joy from BMW all I have been getting from them is more problems and stress all they are interested in is that they want their courtesy car by friday or else there will be consequences how the hell do you address a angry customer like that and talking to me as if they did me a favour to give me the courtesy car,after an hour I received a call from a lady from the customer care department claiming to be the manager and she said to me Mahlatsi said I asked her to call me then she kept quite where the hell is the customer service in doing that,I then asked her so does she expect me now to explain myself from scratch again,she then responded by saying no because Mahlatsi already explained the situation but she is also calling me to give me the same response Mahlatsi gave me saying that they will not be able to assist me to tow my car back to Kimberley now that's when I started getting more angry and I started swearing because I feel that they are busy patronizing me and treating me like a fool because what was the point of her calling she is also going to give me the same response Mahlatsi has already said,That manager acted didn't even address me as if she was a manager all she was interested in was getting the courtesy car back,her exact words were "We want our car back in Bloemfontein tomorrow " I sweared at her because she is now partronising me and treating me like a piece of trash,I pay alot of my hard earned money for my car only to be treated like a piece of trash.I am really ****ed off and disgusted by the treatment I have been getting from BMW.I am angry and frustrated ?,I do not think I will recommend BMW to anyone,the only good service I got from BMW was when I had to buy my car because all they were interested in was making sales and they would keep me posted every 2min on how far the deal is but right now when I have a problem I am the one that has to keep on calling them and beg for their help.