CHECK IF BMW ACTUALLY SERVICE CAR WITH NEW PARTS

BMW SA AND BMW SMG dealership has failed me. Got the vehicle back from routine service and while driving home the car starts behaving funny. Took car in to nearest BMW Dealership, Auric Auto, after dropping off kids at school. BMW Auric Auto was disgusted to find that NONE OF PARTS FOR THE ROUTINE SERVICE WAS REPLACED. They also found that A PIECE OF A SPARK PLUG WAS MISSING AND BROKE OFF AND IS PROBABLY IN THE ENGINE HENCE THE VEHICLE ACTING UP. They insisted I take the issue to BMW SMG as it is a serious transgression. BMW SMG insisted on collecting the vehicle and assess the damage. I insisted the car stays at AURIC AUTO. Eventually a mutual understanding was reached and BMW SMG Cape Town collected the vehicle. Upon assessing the situation, the relevant staff member was FIRED for his **********/theft act. The car was supposed to be fixed but again ended up at SMG for more problems. Now the motorplan is finished and the car is still not fixed. BMW SA MUST TEND TO ITS CUSTOMERS!!! YOUR DEALERSHIP *****ED ME WITH SERVICE PARTS AND NOW IM TOLD ITS UNRELATED. IF YOU HAD YOUR VEHICLE SERVICED BY BMW SMG or any other BMW dealership, CONSULT AN INDEPENDENT ORGANISATION TO CHECK IF PARTS WERE ACTUALLY REPLACED AND THE VEHICLE SERVICED. BMW SA service agent promised to get back to me before close of business today but didnt, and i was told he went home. His colleague informed me that BMW SA is prepared to pay half the costs to fix my vehicle. What a joke!!! D O N T B U Y A N Y B M W P R O D U C T!!!! Like I am, you will be sorry!!!!

Next stop, legal advice!!!