RM
Rethabile M
1 reviews | Active since May 2020
23 Feb 2023, 16:33
BMW’s failure to resolve ********* dealership behavioral issues and transgressions to customers: Ignoring Customers and not responding to complaints
BMW South Africa failed to assist me as their customer to resolve unacceptable, unprofessional, ********* behavior reported about Jhb Auto dealership and its employees, sakes persons, GM Sales, Marketing and whatever else on the title.
It has been months, I submitted my complaint over and over and over including the initially requested response subsequent to the dealership’s response & to date I being ignored with no bother from all emails I could think of emailing.
I find myself driving a car I don’t want anymore because the brand BMW is not what it used to be…I am definitely changing brands and net buying cars from a brand that careless about its customers.
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Rethabile M's updateReviewer Update
10 Mar 2023, 10:45It is clear that BMW does not care, after complaint emails ignored, not responded to and now this also ignore!!!!! Unbelievable and just plain disgusting!!!!!
RM
Rethabile M's update10 Mar 2023, 10:45
Reviewer Update
It is clear that BMW does not care, after complaint emails ignored, not responded to and now this also ignore!!!!! Unbelievable and just plain disgusting!!!!!
