BMW SA - PATHETIC SERVICE NO ACCOUNTABILTY

My wife recently bought a BMW 1-series from the BMW dealership in Paarl (16/03/2015). The car was a 2013 model with 11 500km mileage at the time. On the 26/03/2015 we filled up at a petrol station in PE. The attendant was cleaning the rear window when the it spontaneously shattered. The glass was still in its original position (intact), but broken into tiny pieces. After arguing with BMW \on call""; and after inspection they told me they will not fix the windscreen (&amp;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;836850;881593;18;2;0;0;0;0;2;NULL;NULL;NULL;14/03/22 18:54;15/04/07 17:08;*********** wedding photographer;-;steve de villiers;***;Steve missed our first kiss, exchanging of the rings, final table decor etc etc. When I emailed him to complain about this he chose not to reply or apologise. Throughout the day, he was extremely slow and would want to do one picture then move to another spot. He missed natural shots of my husband and I laughing together as he was looking at his phone for the next shot.<br> Like I said, we have no photos to show of what our table decorations looked like and we put in a lot of effort and money. <br> Shocking response to our feedback and no apology. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;299620;883628;22;2;0;0;0;0;2;NULL;NULL;NULL;15/04/07 19:03;15/04/07 17:16;FAILED TO ADD MY RENAL FAILURE MUM ON AS DEPENDANT;8,31E+12;;***;I phoned GEMS early Feb. I was told to ensure that my mum is added on to my medical aid by April 1st, i need to submit all necessary documents by 18 March. I submitted them in Feb. I called the call centre and they could not open the affidavit so i rescanned it and sent it through. Then they said that the police stamp was not clearly visible. So i took time off from work and physically handed in the documents. There was a commissioner of oaths on duty and she said that i must make another affidavit which she will stamp and then forward all docs to the membership department but i could only check up on the application in 7 working days which i did but of course my mum was still not added on so i take more time offf from work and go in to their offices again. The same lady showed me that my mum was added on but from May 1st and not April 1st. she then made me write another affidavit saying my mum must be added on as of 1 April and i accept a double deduction in May. I phone today to check that all is in order but of course it was not and now my mum has to pay for dialysis which is 3 times a week at about R2000 per session excluding all of her chronic medication... ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;754643;227;14;2;0;0;0;0;2;NULL;NULL;NULL;15/04/07 19:04;15/04/07 17:24;REGRET BEING A LOYAL CUSTOMER;6,01E+15;;***;I have been a loyal client for over 15 years and today I regretted being loyal to Woolworths. I have had my store card for numerous years and due to this, it no longer swiped. The cashiers would always ask me to get a new card. I went to get a new card on the 28th of March 2015. I was informed they will call me when its ready for collection. Today I visited Woolworths to pay my instalments and to purchase a few items. I informed the cashier that I have app**** for a new card. The payment went through and then I unpacked the trolley to pay with my store card. The supervisor was called to do it manually and I was use to this as it is the process when it don't swipe. They then inform me that my card is blocked. I told them that no one said I cant use the card in the meantime and I reached my maximum swipes for the day as I just paid my instalments. I have never been so humiliated and embarrassed in my whole life. I had to leave my trolley of groceries in its packets and walk out while fellow shoppers watched me. I am outraged at how being a loyal client to you all these years cost me such embarrassment. I will no longer be making Woolworths my first choice. Thanks for the eye opener.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;174473;762482;18;2;0;0;0;0;2;NULL;NULL;NULL;15/04/07 19:22;15/04/07 17:28;damaged goods;;product;***;Purchased a 6 pack and one can is still sealed but there isnt any beer in the can;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;836823;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/07 19:34;15/04/07 17:48;INTERNET SERVICE;Telkom Account;Telkom;***;Disappointment, Disgust and regret that 2 companies blaming on another MWEB & TELKOM. Send mails(GOT THE PROOF) 2 MWEB Starting from the 28/1/2015 to date it is ludicrous. My Telkom account is one phoning MWEB holding on to think no one after almost 4months can sort my line dropping, names Abdul Otto, Thabit Johnson, Allison Allen, Ebrahim Karr why paying for a non service. Telkom Johannes saying I am going to exchange will be back, Left never came back got audacity to say \no one at home\"" Case closed. Solly Mushi Telkom saying nothing wrong with our line. Using our old Billion router AS THE MWEB ONE NOT WORKING line keeps dropping. WHO'S 2 BLAME"