BMW, ready for a brand change

Worst experience ever. After being a die hard BMW loyal customer i am ready to change my brand loyalty.

Since the day i received my car back from service it has been grinding when i press breaks, only to have a fight with the bmw service station where i took it. After calling nearly a whole week with nobody returning my calls and salesperson not helping at all i got hold of the manager. Few days later my car was bumped so it has been at bmw repair centre, and i picked it up last night. Today for the first time i am driving it again the same noise is still there and i decided to tow my race car(obviously i have an x1 x drive). I brought car to another dealership who say to me its the trailer such a joke as that noise was there before i ever used a trailer on my car, or for that sake bmw should advertise that their X1's are a poor buy! No solution from BMW, how poor is this for a world class motor brand they cannot find what's the issue, such a joke

#poorbrand #poorservice #noquality