BMW POLOKWANE

USED TO LOVE THIS CAR BUT AFTER THE SERVICE I RECEIVED IN POLOKWANE SERVICE DEPARTMENT IM MOVING TO ANOTHER BRAND AS SOON AS MY CAR IS PAID UP THEY MADE ME BUY VEHICLE PARTS TO TAKE TO A CERTIFIED PANELBEATER WHO REFUSED TO TAKE THE BMW PARTS AND INSISTED THAT I BUY THEIRS. TOOK THE PARTS BACK TO BMW FOR A REFUND THEY TOLD ME I SHOULD NOT HAVE BOUGHT PARTS FROM THEM AND I SHOULD ESCALATE WITH THEIR CALL CENTRE, RAN AROUND WITH THE PARTS FOR 3 MONTHS NOT KNOWING WHAT TO DO WITH THEM