BMW Nonsense

Greetings.

2015 December I bought my bmw 1 Series which was in 40000km at that time

2016. The car was still under motor plan and got serviced accordingly

2017 The car is still under motor , i take it to cedar isle bmw for service where they messed up my wiring totally. I got Confirmation from bmw melrose arch at the time saying that the people who services the car previously messed up th wiring ...till today my car has a wiring problem

2018. June I decide to take my car in as it had a drive train sign on. It is now out of motor plan. I call bmw on call to tow the car , of which they took it to Sandton auto because I was fed up with cedar isle. I even complained at BMW customer care and Still did not receive any assistance.

The did tests and diagnosed the car. The estimated cost was R35000...which I had to pay cash. I will send told them I cannot afford this amount of money. They said it’s fine they will proceed and when I have the money I just pay and they will release the car. I have all this on email.

2019 I then finally can afford to pay off the car...when I went to collect the car the car was not coming on , they told me it’s not even swinging and that I must buy an additional battery of which I did. The battery costed me R4000. Took the battery to them for them to realize that it was not a battery problem but an FRM they said, till today there no apology for them making me to buy something wrong. They had not done any tests , they just assumed it was a battery. I had to wait two additional weeks...they did not communicate anything with me , I would call them day in day ouT..I would go to their dealer and the level of attitude they will give me for that. I even wrote them an email telling them that what they are doing g is out of order. They never bothered to respond yet alone to apologize.

I paid this R35000 and as I was driving down to Durban ..a warning light written Oil pressure too low comes in. I’m in shock because the car went In for the same problem. In the job card or invoice there’s an item called oil chain and many other oil related problems of which they said they will fix. I called bmw on call to report this matter , they couldn’t help me and referred me to the same dealer which couldn’t help me at the first place.

Today I regret having a bmw ...I’m stranded in the middle of Durban no help whatsoever...all I want is my car money worth...I want my car to be fixed as I have paid a large sum of money for it to be fixed. I did not even take it to a bush machenic , I took to bmw as I thought they were credible