BMW Centurion useless and worst customer experience

Very displeased with BMW SA and BMW Centurion!

In 2021 we bought a BMW G20 with all the bells and whistles. 2 years later still under motorplan, when you press the brake of the car, you get a squeaky sound, and when you turn right, you get a knocking sound from the right front wheel.

We’ve drive an Audi before, driven it over 100km with an extended motor plan. It always came from the service as good as new! They also had to change the gear system on the Audi, that went seamlessly! We also drove a 2018 BMW, we never had any issues with it too but the G20 has been a disappointment.

We’ve been to Centurion BMW over 13 times in failed attempts to get the car fixed, and now we are being told that the solution to our problem is to FINANCE A NEW CAR! In these tough economic times, who wants to start new loan terms afresh? It’s very disappointing and really unfair, what’s the purpose of the motor plan? Where is sheer driving experience from BMW…our worst driving experience from a German car.

This should actual be a zero star rating!!!