BMW Alberante - ********* customer treatment!!!

In August I had taken my vehicle to get repaired at Alberante ARC.<br> I received a call from an agent , she said that they were going to do a oil service on my vehicle.<br> <br> I was booking my car in today for some faults at Cedar Isle auto and the agent informed me that an oil service has not been done on my vehicle and that I'm 4000km overdue.<br> Because of this I have to pay between R3500 and R4000 for a sludge test.<br> <br> I called Alberante and upon <a href=\#"id=\""_GPLITA_0\"" [URL Removed] title=\""Click to Continue > by SaveItCoupons\"" in_hover=\""\"" in_hdr=\""1\"" style=\""border: none !important"