BIG BULLY

I BOUGHT A CAR AT BMW IN 2012. IT WENT IN FOR REPAIRS RECENTLY AND ONE OF THEIR STAFF MEMBERS NOTICED BODY REPAIRS THAT WERE DONE.BMW IS NOW CLAIMING THAT THE REPAIRS WERE DONE BY ME, MEANWHILE I HAVE NEVER BEEN IN AN ACCIDENT. WHATS WORSE IS THAT THEY HAVE EVEN SUSPENDED THE MOTOR PLAN. THEY CANT EVEN PROVE THEIR CLAIMS. WHAT BULLIES THEY ARE.