1 reviews | Active since Jun 2015
BAD SERVICE FROM BMW VEREENIGING AND BMW SA
I BOUGHT A BRAND NEW CAR BMW F30 2013 MODEL FROM VAALRIDGE AUTO VEREENIGING (BMW) IN 2013. I DROVE THAT CAR FOR ONLY SIX MONTHS AND THE CAR HAD A WATER DAMAGE BECAUSE IT WAS RAINING THAT DAY. I TOWED THE VEHICLE TO THE DEALER AND THE SECURITY ACCEPTED THE CAR BECAUSE IT WAS SUNDAY, THE NEXT MORNING I WENT TO THE DEALER AND I MET THE WORKSHOP MANAGER BY THE NAME OF JAY KEANLY, HE TOLD ME THAT MY CAR NEEDS A NEW FULL ENGINE, HE TOLD ME THAT THE MOTORPLAN DOES NOT PAY FOR THE NATURAL DAMAGES. JAY TOLD ME TO PAY THE DEPOSIT OF R60 000,00 SO THAT HE CAN ORDER A NEW ENGINE FROM GERMANY. I DID PAID THAT AMOUNT AND AFTER FOUR WEEKS JAY WAS ON LEAVE, THE OTHER GUY (NEVILLE) FROM THE DEALER CALLED TO COME AND FETCH THE CAR. WHEN I ARRIVED THERE I NOTICED THAT THE ENGINE IS NOT CHANGED THEY ONLY FIXED THE OLD ONE, AND I ASKED NEVILLE WHERE IS MY OLD ENGINE, HE SAID I MUST WAIT FOR JAY TO COME BACK FROM LEAVE HE IS THE ONE WHO CAN EXPLAIN EVERYTHING AND I LEFT. AFTER ONE MONTH I RECEIVED THE SUMMONS FROM THEIR LAWYERS SAYING THAT I REFUSE TO PAY. THE FOLLOWING DAY I WENT TO THEIR LAWYERS AND THEY PHONED JAY AND HE TOLD US THAT HE TOOK MY ENGINE TO GERMAN. ALL I WANT FROM THEM IS MY OLD ENGINE
