AV
Anthony V

1 reviews | Active since Oct 2019

22 Nov 2019, 14:52

ABSOLUTELY SHOCKING IMMORAL AND ********* TREATMENT BY BMW SA

My experience with BMW South Africa, Auto Atlantic/Auric Auto/Mekor/BMW(SA) relating to my purchase of a used Mini Cooper S.

I, Anthony John Vann hereby confirm that the description of matters pertaining to my purchase of a used Mini Cooper S are a true and accurate depiction of what transpired during the purchase of the vehicle and subsequent events. The SAPS stamp on this affidavit by a Commissioner of Oaths confirms that it is a sworn statement. I hold a Law degree and an Honours degree in Financial Management from UCT. I am the Managing Partner and shareholder in a management consulting practice, and have decades of experience in this field. As such I have interacted with senior management of many of SA’s top businesses. Early in 2018 one of my business partners purchased a new Mini Countryman for cash from Auto Atlantic in Cape Town. His experience with both the sales and technical staff was an excellent one in that it completely surpassed his expectations. He was pleasantly surprised by the manner in which nothing seemed to be too much trouble for the staff, to the extent that he asked me to accompany him on two occasions to both see his new car and to show me what he meant by what he referred to as “ exceptional service levels.” I was suitably impressed by the professionalism of the Mini staff, all of whom were knowledgeable and friendly. I need to preface the next stage of what happened by disclosing that when it comes to all things mechanical I am totally useless; I am in fact a technical idiot! I do however enjoy driving and riding premium cars and motorbikes. In my Varsity days I owned a number of big bikes that I used to go touring, and I went to BMW Motorrad with Philip Herbert ( the business partner referred to above who had bought the Mini Countryman. ) After buying myself a BMW bike Philip suggested that we stop in at Auto Atlantic to look at Mini Coopers as my wife had always wanted a Mini Cooper Sports; he also tactfully mentioned that it might be a good idea to buy my wife what she wanted seeing as I had just bought myself a bike. Having been married for many years I immediately saw the logic in his thinking and so off we went to Auto Atlantic. We saw a salesman by the name of Anthony who told us he had the perfect car for me. He said that it was in excellent condition and had been maintained by Auto Atlantic since new. He took us to see it and it did indeed appear to be in very good condition. We took it for a test drive and it we both drove it and thought that it was fun to drive. Back at Auto Atlantic my concern was that the car was 7 years old and, given my lack of mechanical knowledge, I was concerned that I might be purchasing a vehicle that might possibly become a problem if it were to breakdown with my wife driving it alone. Salesman Anthony stressed that the car had been owned by a person who was pedantic about his car always being in the best possible condition, and furthermore said that Auto Atlantic would always stand fully behind any car that it sold. He went on in sales speak about Auto Atlantic being a family and that their reputation was critical to every staff member. Notwithstanding his promises I again reverted to my concerns mentioned above. I said that I would pay the asking price in cash but that a material term of the contract would be that Auto Atlantic’s technical staff performed what I described as a “ major service” on the car; this I described to Anthony as “ your technical staff checking the car from top to bottom” with the objective of ensuring that “ nothing major, such as the engine, clutch and brakes “ would be a problem for at least a year. He agreed to this and then said that I should purchase a warranty that was fully backed by BMW South Africa which would give me, in his words, “ complete peace of mind “ in that in the extremely unlikely event of Auto Atlantic not covering everything, apart from normal servicing costs, the warranty would. On this basis I purchased the warranty, with a particular motivation being its affiliation to BMW South Africa. I chose the premium warranty (platinum) which later would be downgraded due to the age of the vehicle to gold and was later refunded the difference. I then went through the verbal contract again to ensure that Anthony clearly understood the terms and conditions of the contract. He confirmed, once again, that Mini’s technical staff would perform a major service on the car prior to my taking delivery of it. Philip Herbert was present together with me at all times during the transaction and can confirm every detail relating to the terms and conditions of the contract as I have described above. I asked Philip if he was satisfied that all my concerns had been addressed. He responded that with BMW technicians performing a major service to include checking every aspect of the car, plus the warranty, and his excellent experience with BMW relating to all aspects of his recent purchase, I would be getting the “ complete peace of mind” as promised by Anthony. On this basis Philip said, in his opinion, I should proceed with the purchase. I believed that, in legal terms, as Anthony was acting as an agent on behalf of BMW and, therefore, that BMW, as a reputable marque, would honour its obligations. I consequently shook hands with Anthony and confirmed that, on the terms and conditions as agreed by Anthony, and detailed in this document above, I would enter into the purchase contract. I then signed the relevant documentation and thereafter transferred the full asking prices of both the car and the warranty via EFT into the bank accounts provided by Anthony. I then asked Anthony how long it would take the technical staff to do the major service of the car agreed upon. He said that it would take a few days, but that he would try to get it moved up the service queue. I responded by saying that seeing as this complete service was critical to my purchase of the car I was quite happy to wait for however long it took for the technical staff to check the car thoroughly. I further mentioned that if the major service check revealed anything that was likely to require replacing or repairing in the foreseeable future I would like to have it attended to prior to taking delivery; it should be noted that I told Anthony that I was prepared to pay for any routine repairs ie normal minor service items. Anthony agreed to this and told me that he would expedite the major service process and would revert to me with when the technicians would have completed their major service check. After what I recall being 3 days I phoned Anthony to find out what the technicians had found in their complete check of the car, as well as an expected delivery date. He said that they were still busy with it as they had a servicing backlog they had to first overcome. He told me to give them another few days. After another few days I again phoned Anthony who told me that the technicians were nearly finished with their examination of the car and that virtually all that remained was for the car to be washed and prepared for delivery. He said that the reason for the delay had been that the technicians had, in his words, “ been through the car with a fine toothcomb “ and that they had found nothing whatsoever wrong with the car. Anthony phoned me the next day to say that it could be collected the following day. Philip gave me a lift into town the next day and was with me until I drove the car home. In response to my request to him to confirm that BMW’s technicians had physically checked out all aspects of the car, he stated that they had and gave this as the explanation for the delay in delivery. Satisfied that BMW had comp**** with the material term of the sales contract the only thing I queried with Anthony was the small ding on the windscreen which he had said they would repair by filling it. I could see nothing to indicate that anything had been done to the crack but Anthony was adamant that the necessary repairs to it had been done as previously agreed. Anthony then said that should the crack widen ( which has subsequently happened) that Auto Atlantic/BMW would definitely repair it. In good faith I accepted what he told me Before taking possession of the car I asked Anthony to provide me with written confirmation of the complete check that had been done. We went to his office and he took out a single sheet of paper on which I saw some ticks had been made. He did not actually hand it to me and said that he had to keep the original for his file but that he would send me a copy. This never transpired. The car had been really well cleaned and polished and looked wonderful. It was driven down to the ground floor where Anthony gave me a very cursory overview of the car’s controls. It was noticeable that Anthony was not his usual very enthusiastic self and seemed keen to get me to depart; in fact, after not pointing out any of the operation of some of the car’s many features, he looked at his watch and told us he had another appointment. When I said that my wife would need to be taken through all aspects of its operation he said she could phone him the following week to set up an appointment with him or any of the other sales staff. When I queried when the next service would be. Anthony said that this would show as a warning on the instrumentation panel but, given that the car had what amounted to a major service, the next service “ should be in about 18 months time.” Happy with my purchase I drove the car home and handed it over to my delighted wife. She really enjoyed driving the car while I was confident that the commitments made to me by Anthony on behalf of Auto Atlantic/BMW would be honoured. When I first drove the car after taking it home I noticed that the sun visor on the drivers side was loose and that there was something wrong with the mirror. If I recollect correctly this was the day after taking delivery. I phoned Auto Atlantic to inform Anthony to ask him to note it so that it could be fixed when my wife had an opportunity to take it into Cape Town. I was amazed when I was informed that Anthony had left Auto Atlantic and that they had no idea of where he was working. I was put through to Candace who was the Service Co-ordinator. As it was such a minor issue I agreed that it could be rectified when my wife was next in Cape Town, or when it was brought in for a minor service. Both Philip and my wife were equally surprised that Anthony had left Auto Atlantic, particularly as Anthony had made no mention of leaving Auto Atlantic/BMW a day or so before. What did concern me at the time is that Auto Atlantic did not know where his new job was, which led me to assume that he had left under a cloud. After about 2 weeks the engine warning light on the display indicated that a tyre was flat and that my wife should rectify it immediately. When she got to a service station there was clearly nothing wrong with the tyre which had not lost pressure. I phoned Candace who said that it was again a minor issue which they would sort out when it needed a service; this we agreed to. This led me to start thinking that the “ major service “ purportedly carried out by BMW technicians as part of the sales contract and confirmed by Anthony ( remember his telling me on the phone that the technicians “ had been through the car with a fine toothcomb “ as his justification for the delivery delay ) must have been extremely sloppy. However, as both defects were minor I did nothing further about it as I believed that Auto Atlantic/BMW would honour their obligations made by their agent Anthony. I also believed that, in the event of something major happening that Anthony’s verbal confirmation that the warranty would cover anything that Auto Atlantic couldn’t or wouldn’t. I was shocked when my wife told me towards the end of August 2018 that the car display indicated that that it required a service. I phoned Candace who said I should bring the car in as it might just be the issue mentioned above with the engine warning light on the display which was probably defective. I again wondered about the “ major service “ that I had assured by Anthony had been thoroughly done by Auto Atlantic/BMW’s technicians just a few months earlier………. A day or so later Candace phoned me to say that the front brake pads needed replacing, all the wiper blades ( front and rear ) needed replacing, and that the cylinder head cover needed replacing and that it had to be sealed. In addition a light bulb for the licence plate had to be replaced. An engine oil service, a microfilter service, an air filter had to be replaced, and a spark plug service all needed to be done. These details can be verified by reference to Auto Atlantic service tax invoice ***4 dated 5/9/2018. I knew then that Auto Atlantic/BMW, via their agent, (Anthony) had blatantly **** about carrying out a major service and, as will be clearly apparent later, had **** to me when inducing me to buy the car. Candace told me that the cost of all this was going to be R14 200. I was horrified and she undertook to speak to her Dealer Principal about the matter. She phoned me later to say that the price had been reduced as a goodwill gesture by R3000. This is obviously a tacit admission that Auto Atlantic/BMW had done something wrong. I then told Candace about the major service being a material condition of the sale, and that Anthony had assured me prior to taking delivery that Auto Atlantic/BMW technicians had been through the car “ with a fine toothcomb. “ She was surprised at this and said that she would check her service records as she had no recollection of a major service being performed by the technicians on the car. Candace told me when I collected the car the next day that no service, either major or minor, had been performed on the car prior to delivery. She stated that she was certain of this as she was responsible for all servicing and that if it had been done it would be in her records. I must record that Candace was at all times extremely friendly and professional in all my dealings with her. I told Candace of my agreement with Anthony that a comprehensive check of the complete car by Auto Atlantic/BMW technicians was a material condition of my purchase of the car. She advised me to take the matter up with the Dealer Principal. I asked to see him but he was apparently unavailable. I then asked for Eric Scoble’s contact details which she was unable to provide me with. I then asked her whether I could expect further trouble with the brakes or any other major component of the engine such as the clutch and cylinder head. She spoke to a technician and reported back that everything seemed fine. My wife and I discussed the situation that evening. My opinion was that we should return the car as the behaviour of Anthony was at best totally ********* and certainly **********. I said that we should demand that Auto Atlantic/BMW replace the car, failing which we should place our experience in the public domain via social media sites such as Hellopeter, whilst at the same time instituting legal proceedings against BMW, Auto Atlantic, Auric Auto and Mekor. My wife’s view was that she had waited for a considerable period of time for her car, that she liked everything about it ( barring of course the problems since she got it! ) ; she was adamant that we should get Auto Atlantic/BMW to honour their obligations and effect all necessary repairs at their cost so as to provide her with the car that was promised by Anthony as their agent. It should be noted that I canvassed legal opinion from my friends that I was at Law School with; these include an Acting Judge, a Senior Counsel advocate, and a number of attorneys who head up some of the most prominent practices in SA. They were all of the opinion that my case was rock solid, but that it would take both time and money to get the result I wanted. They and the many other friends I have told of my experience with Auto Atlantic/BMW recommended going the social media route due to the severe reputational risk that BMW/Mekor/Auto Atlantic/Auric Auto would be exposed to. Based on the above as well as discussions with both Philip Herbert ( my business partner who was present at every stage of the purchase proceedings detailed above and who can verify every detail of what transpired ) and my wife, it was decided that I should get Auto Atlantic/BMW to honour their moral and legal obligations. It was also decided not to invoke the warranty at this stage as it could be used as a last resort should ( heaven forbid! ) anything else go wrong with the car. The car seemed to go well from mid September 2018 when we had to spend R11 188-82 on repairs which had been reduced by R3000 referred to as “ Dealer Goodwill. “ We thought that our succession of problems were over and that my wife could continue to drive her car without worrying about something else going wrong. How wrong we were! Four months later the dreaded engine warning light on the display indicated that the car needed to be taken to the workshop as soon as possible. I phoned the extremely efficient Tiffany Lawlor at Auric Auto as it was closer for me to go to Claremont rather than all the way into town, and back to the workshop went the car that we were promised we would have “ complete peace of mind “ with. This time the true state of the car we had bought was revealed. A quote of R52000-00 revealed that the brakes worked on at Auto Atlantic a mere 4 months earlier had to be completely replaced, whilst the entire clutch plus something called a flywheel also had to be replaced! By this stage I had lost all confidence in Auric Auto/Auto Atlantic/BMW and so I went to another accredited BMW dealership. They drove the car and agreed with what the quote said needed to be done; what was interesting was that their estimate was considerably less than Auric Auto/BMW. I then attempted to track down the head of Mekor, Eric Scoble. After not being able to obtain his contact details ( he was overseas anyway ) I asked Tiffany for the Dealer Principal’s contact details. After trying unsuccessfully to phone him I left messages for him to return my calls. He did phone me and introduced himself proudly as not only the Dealer Principal but also as a member of the main Board of Directors. I told him my story as described above. He said that his technicians had not performed a service of any kind on the car, and even admitted that no technician had even touched the car. He went on to say that they did’nt have to physically check the car because all that was required was to review the microchip that measured the engine functions to establish that they were within what he referred to as “ limits.” I then again told him of my interaction with Anthony and in particular my agreement with him re a complete check of the car by Auto Atlantic/BMW technicians was a material term of the purchase. He said that in his opinion no member of his staff, including Anthony, had done anything wrong!! When I asked him if that meant that Auric Auto/BMW condoned blatant lying he evaded the question and reiterated that nobody had done anything wrong. When I asked him what he intended doing about the situation he condescendingly responded “ nothing.” I was totally amazed by his arrogance and attitude which, needless to say, is a severe indictment on senior management of Mekor/Auric Auto/BMW in terms of how customers are treated, how they they view legally binding undertakings made by their sales staff, and how blatant lying by their sales staff is viewed as perfectly acceptable Mekor/Auric Auto/BMW behaviour. I concluded the conversation by saying that I was getting upset with his refusal to address the real issue ( the undertakings made by his salesman Anthony that induced me to purchase the car and the warranty ) and that I would take the matter up with Eric Scoble.

I was so incensed by the attitude of a supposedly senior executive of Mekor/Auric Auto/BMW when I ended the call that I was on the point of phoning my attorney to set up a meeting to set the legal process in motion, as well as using social media to inform the wider public of how I, and probably many others, had been treated. However my wife and business partners persuaded me to follow the initial process decided upon, as detailed above, with the provison that I would revert to this option should Scoble treat the matter with similar ********* disdain and should BMW’s warranty not be honoured. It took some time to meet with Scoble as he had been overseas on holiday. I finally met with him at Auric Auto in Claremont. He is the archtypical car salesman who treated me as a long-lost friend and we initially chatted amicably about various issues before getting down to the matter at hand. I was able to relate what I have described above and had my file with me with my documentation, including the latest quote for R52k which, at his request, I gave to him. He chose not to address the central issue which is obviously the totally *********, lying behaviour of his salesman Anthony in inducing me to buy the car, plus Mekor/Auto Atlantic/Auric Auto/BMW choosing not to honour the legal and ethical obligations that their legal agent Anthony had bound them to. Scoble went into great detail about BMW’s service procedures which have nothing to do with the all-important central issue. When he had finished I reiterated the central issue. Scoble undertook to investigate the entire matter and to revert to me. Thankfully the attached emails describe adequately Scoble’s view on the matter as well as my incredulous response. The only thing to be noted is that his gesture of paying R4k, which I was going to give to my wife’s charity, was never paid; no surprise there! I am currently pursuing the issue of whether BMW(SA) will honour the warranty that I was induced to buy; to use salesman Anthony’s words “ BMW are like a big family and will sort out any issue that Auto Atlantic can’t”, followed up by “ this will give you complete peace of mind.” To date the warranty people have been professional and efficient and it remains to be seen what transpires. The most rational explanation of what Mekor/Auto Atlantic/Auric Auto/BMW actually did strangely is the opinion of someone who is connected to the greater BMW group of companies. This version states that Anthony and Auto Atlantic knew exactly what was wrong with the car before I even pitched up ie they knew that the clutch, cylinder head cover and brakes would have to be completely replaced in the short term. As Philip and I were told by Anthony when we first met him that the car had only one owner since new and that Auto Atlantic had serviced the car since new, this seems to make sense ie they knew the car and its condition intimately. I recently checked the service history book I had been provided with by Anthony when taking delivery of the car to see the work that Auto Atlantic had done over the years. I was intending to take the service history book to the accredited BMW dealer referred to above to obtain their opinion on the condition of the car when I had bought it based on the work done over the life of the car. I found that I had been provided with a new service delivery book which contained only the 2 services that had been done since I had bought the car. This of course lends more credence to the view that Anthony, and possibly others at Auto Atlantic/BMW knew there was something wrong with the car and deliberately failed to disclose this to me. As Anthony knew he was leaving he was happy not to disclose its actual condition and, furthermore, to actively pile lie upon lie in order to make the sale. It was also strange that nobody at Auto Atlantic knew where he had gone or his contact details, which seems to indicate that others at Auto Atlantic knew what had being going on. The behaviour of both the Dealer Principal/Board Member and Scoble in my interactions with them in refusing to even discuss what had happened with Anthony at the sale agreement is weird; this again seems to indicate that they knew more about the sale than they would admit. The short version of this is that I was set up and knowingly sold something completely different from what was presented to me by a salesman who conveniently disappeared without trace immediately after the transaction was concluded. It is extremely hard to argue with this explanation. If so, it is clearly a matter for the Commercial Crimes Unit of the SAPS to prosecute. There are a number of issues that are interesting, one of which is the reliance of Scoble and Dealer Principal/Board Member ( my apologies I don’t recall his name, only his characteristics! ) on the use of the microchip to attempt to justify not having their technicians doing the in-depth check of the car that was promised. As there was clearly a fault with the engine warning system which had to be fixed ( see Auric Auto service tax invoice ***4 dated 31/1/2019 ) is it not possible that the entire microchip engine check system was faulty? Please bear in mind, as detailed above, that I am a technical idiot but logic dictates that this might be the case. If the technicians had done what was promised they would surely have uncovered the engine warning system fault, which logically would have led them to checking the entire engine checking system ie the microchip which was re**** upon as an excuse for not doing the complete check of the car by technicians could quite possibly have been faulty; I am told by an engineering friend that this is certainly possible. Another issue brought up by Scoble at our meeting was that my wife had exceeded the average number of kilometres per month and that therefore it increased the likelihood of problems occurring. This is a tenuous excuse at best and cannot be taken to justify the huge amount and cost of repairs required to the car in a relatively short period of time. It certainly cannot justify deviating from what was a material term of the contract of sale ie. that Auto Atlantic/BMW technicians would thoroughly inspect the entire car and report back. The final issue is another strange one which pertains to the quotes I received to effect the repairs to fix the brakes and the clutch. The first one which I received from Auto Atlantic was for R52k, my copy of which I gave to Scoble at our meeting. When requesting this from Candace at Auto Atlantic I was told that she was on maternity leave, so I asked Martin at Auto Atlantic ( filling in for Candace ) to obtain it for me. He was very co-operative and said a copy would definitely be on file. After waiting for a response for some days I spoke to Martin who said that he was struggling to find it and that it was probably somewhere in their archives. When he told me that it could take some time to locate it I suggested that he obtain a new quote for the clutch and brake replacements as the same Auto Atlantic staff would have certainly been involved in costing the R52k quote I had initially been provided with. Martin thought this would certainly be quicker than searching through the archives and about a week later I received my second written quote from Auto Atlantic, this time for R42k! As detailed above I had also taken the car to another accredited BMW dealer where I spoke to a very professional and helpful Technical Manager. I told him of what had happened to me at Auto Atlantic and what Dealer Principal/Board Member and subsequently Scoble’s position was. He checked the microchip on the keyset and then took the car for a drive on his own. On his return he confirmed that the clutch and brakes would have to be replaced in the next month or so. On the issue of the flywheel he said that his technicians would have to get to it to be able to inspect it to ascertain whether or not it would have to be replaced. He said that, based on his test drive of the car and without his technicians actually doing the necessary stripping to check everything, he estimated that if the flywheel was ok it would probably cost between R15k to R20k; if the flywheel needed to be replaced his estimate would rise to about R30k. So, I now have 3 widely fluctuating prices of the cost of repairs that I have been told need to be done!! Of interest is that Auto Atlantic/Auric Auto’s second written quote is a significant R10k less than their original written quote; one wonders if the first written quote was deliberately inflated ( we currently live in an inflationary environment, so one would expect that the second quote would be similar or, if anything, be slightly above the first written quote??) Do these people have any clue what they are doing?? Then the estimate from the other accredited BMW dealer is a further R10k less, at worst case, than the lower of the 2 Auto Atlantic quotes!! What on earth is going on in BMW( SA ) dealer network Also of interest is that I asked the Technical Manager from the other accredited BMW dealer if they operated on the same basis as what was described by Scoble to me at our meeting as standard BMW(SA) procedure ie the apparently total reliance by BMW( SA ) on the infamous microchip to diagnose the issues requiring attention and thereby not requiring technicians to physically inspect cars should everything be within prescribed “ limits.” His response was that the microchip merely provided a guide to what was going on in the engine, and that, although they always started with referring to the microchip, his technicians would always physically inspect each and every vehicle in detail. When I asked him if that was standard BMW(SA) practice he said that he could’nt speak for other dealerships, but that he personally had always used the microchip as merely an indicator as to the state of an engine. One wonders if BMW(SA) actually know what is happening in their dealerships; in this case I hope not because if they condone the type of behaviour I and my wife have had to endure during our experience with their Cape Town sales and service businesses they will not be in business for too much longer, and rightly so.

I feel that you need to know something about the value systems that my wife and I use to run our lives. We have spent a considerable portion of our lives attempting to help others. My wife is an aerobics instructor who has taught aqua aerobics at Virgin Active gyms for nearly 30 years to mainly elderly women to improve the quality of their lives. She has also been an unpaid volunteer for Tears Animal Rescue Society whereby she brings abused and neglected puppies into our home where she bottle feeds them and nurses them back to health. She has had over 1000 puppies and rescues to date. I have been a management consultant for many years specialising in fixing sick businesses, where my primary motivation is the saving of jobs of employees. My wife and I were also members of Round Table for many years. It is a charity organisation that identifies deserving causes and where members raise the necessary funds through various activities and then actually perform the work themselves as far as possible ie it is not a cheque book charity. In general terms we are appalled at the disintegration of ethics and morality in our country. As can be seen from the sordid events described above it is not only ******* politicians that are to blame. The rot has spread to the business world where my experience described above is unfortunately more the norm than the exception. What I require is for Mekor/Auto Atlantic/Auric Auto/BMW (SA ) to merely provide me with what was promised to me prior to purchasing the car. As my wife is adamant that she wants to have a Mini Cooper S this entails BMW(SA) taking responsibility for the actions of their representatives on the ground and paying for the repairs. Whether this is done via the warranty route or one of your dealerships is entirely up to you. For the most obvious of reasons I would not wish to have any further dealings with Mekor/Auto Atlantic/Auric Auto; if however it is decided that I should give them the opportunity to attempt to redeem themselves I shall want BMW(SA) to provide a written guarantee warranting whatever work they perform on the car for a reasonable period of time. As attempting to resolve this matter has taken me a considerable amount of time ( in my profession time is money ), and my wife has been severely inconvenienced by not being able to use her car for about 4 months, we look forward to some appropriate form of compensation. In this case please note that we don’t want money, so you can apply your minds to something else that would suffice had you had this totally unacceptable experience. Should you decide to align yourself with the views of Dealer Principal/Board Member and Scoble then please take note that I hereby reserve all my rights, legal and otherwise, in this matter. My thanks for taking the time to share my experience ( it took ages for me to type it! ) I look forward with interest to seeing what type of business you really are.

Should you require further clarity on anything contained in my sworn statement above please do not hesitate to contact me.

Yours faithfully Anthony Vann

The car has not been driven for approximately 4 months as the condition of the brakes in particular are in very poor shape and I am concerned for my wife’s safety. It is stored in our garage at home and has been started every week.

#BlackFriday

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