Absolutely bad service

<p>Our BMW x3 has been into the SMG branch multiple times this year for the same issue which was the coolant light. Three days after we received our car from SMG the light comes back on. Then the car starts to shake it was towed away and we was later told it was the EGR valve and it will take two weeks. We had to phone SMG to find oit about the car after two weeks and they tell us that the part will only be here around the 13th of July. This is utterly horrid service from SMG and from BMW itself as we will have to pay for the car with it been in the workshop. This is the worst service we have received. We will never purchase a bmw again</p>