

Bluff Towers
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
Recurring Quality Issues with Meat Products at Checkers Bluff Towers To the Management of Checkers/Bluff Towers I wish to lodge a formal complaint regarding the quality of sausages and meat products sold at Checkers Bluff Towers. As a loyal customer of this branch for many years, I have consistently purchased meat and sausages from your store on a monthly basis. Regrettably, these products are frequently sour and unfit for consumption upon purchase. To protect my family’s health, we have had to discard these items repeatedly. I did not raise this issue earlier as I initially assumed it was an isolated incident. However, this has become a recurring problem every month, which prompted me to formally bring it to your attention now. I am extremely disappointed that, despite our long-standing loyalty to Checkers Bluff Towers, the quality and freshness of your meat products do not meet the basic standards expected from your brand. This is unacceptable and poses a potential health risk to consumers. I request that you: 1. Investigate the handling, storage, and stock rotation of meat products at this branch immediately. 2. Advise on what corrective measures will be implemented to prevent this from continuing. 3. Advise on your policy for refunds or replacement of spoiled products that were sold past their acceptable quality. I trust that Checkers values customer safety and satisfaction, and I look forward to your urgent response and resolution to this matter. Details: Store: Checkers Bluff Towers Customer Name: Thembeka Martin Contact Number: Your Number: ***
1 reviews | Active since Jun 2026
Recurring Quality Issues with Meat Products at Checkers Bluff Towers To the Management of Checkers/Bluff Towers I wish to lodge a formal complaint regarding the quality of sausages and meat products sold at Checkers Bluff Towers. As a loyal customer of this branch for many years, I have consistently purchased meat and sausages from your store on a monthly basis. Regrettably, these products are frequently sour and unfit for consumption upon purchase. To protect my family’s health, we have had to discard these items repeatedly. I did not raise this issue earlier as I initially assumed it was an isolated incident. However, this has become a recurring problem every month, which prompted me to formally bring it to your attention now. I am extremely disappointed that, despite our long-standing loyalty to Checkers Bluff Towers, the quality and freshness of your meat products do not meet the basic standards expected from your brand. This is unacceptable and poses a potential health risk to consumers. I request that you: 1. Investigate the handling, storage, and stock rotation of meat products at this branch immediately. 2. Advise on what corrective measures will be implemented to prevent this from continuing. 3. Advise on your policy for refunds or replacement of spoiled products that were sold past their acceptable quality. I trust that Checkers values customer safety and satisfaction, and I look forward to your urgent response and resolution to this matter. Details: Store: Checkers Bluff Towers Customer Name: Thembeka Martin Contact Number: Your Number: ***
1 reviews | Active since Dec 2025
I would like to send this review to the Head office and or CEO owners of Bluff Spar Towers . I'm writing this with such embarrassment, anger and with such appalling (customer ) service received from the staff -cashier and management. On the 23/12/2025 i had visited spar as i also do on a daily as i have been a buying supporter and customer with Spar Bluff Towers for over 20 years. I have experience such bad ,arrogant and disgraceful , disgusting vibes ,looks speaking under their breath and also things been thrown to me which i have spoken raised up with no results from management BEFORE . The management at spar only divert, over look and make excuses for their staff members with no results or feedback There was an incident whereby me and one of the cashiers had words as i asked her why is she looking at me in such a way as i did speak to my son as we had coins and was not sure if he brought the correct amount... Take note i spoke aloud and was not directed to anyone but my child .The way they look at you its like you owe or bothering them.. You do not even get a greeting or you lucky if you get a smile. Things where said by myself and the cashier which resulted me having to leave... Which i did and no problem doing. I did try contacting the customer no: where i was told no management was available after calling numerous timed and keeping on hold and cutting my call eventually speaking to Ritesh and Tukka which are of no help no management skills and no listening skills very disturbing if they are managers to begin with ... When told to leave as i was going to do i was approached my Makayla in a very condescending, very loud voice and un human manner which has not been the first time i have experienced this ... They actually make like you are just an irate client and make you look mad as if we come to spar to fight my experience with managers ... Please be advised I'm writing this to upskill staff and to inform we are paying customers at the end of the day .. Please guys I'm not fighting i just need the H/O TO ADDRESS THE STAFF AND MANAGERS. My observation is the managers only listen to the staff and divert excuse your explanation and the facts or what actually happened. That cashier was very rude and created a scene for herself... I therefore returned to Tops on the 24/12/2025 and was told by a cashier they can no longer serve me which i felt so ****ed off/upset as I'm a paying adult customer and i was refused service. Apparently the instruction came from management but advised to myself , i have never ever heard of that in my life... I work for a very well Company and work with customers on a daily this is part of my job for over 25 years and have never before heard of this nonsense??? ... Kindly note this happened in spar and i was refused service at Tops ... There was no body harmed or any items broken in your store...Maybe then i can understand ... This is not ok and I'm not happy at all with this treatment... They therefore went on to say I'm banned from Spar -Please can you explain this process /procedure to me... Banned why? as i was never called or approached by any manager or thought to say speak to me or listen to my side-There is always 3 sides to any issue/story... Why was this not done in a more professional manner by calling and sitting me down or hearing my side... This was just decided by workers /managers of Spar without me knowing which managers and or an explanation on the processes that Spar follows ... To ME THIS WAS JUST DECIDED BY SOMEBODY MANAGERS IN THE STORE... They have no right to do that... If this is your process and I'm banned -This to me sounds like it must be forever as no explanation given no decency at all was divulged ...If so Pls may i have a written formal letter stating this by the CEO H/O of Spar Bluff Towers ... so as i can further take this to the Ombudsman. And i can therefore take my business including my sons, family and friends business elsewhere as you guys definitely are fine with this absurd terrible service received ... Who actually gives them the right to make such decisions ????? Kindly contact me so we can resolve or settle this matter in a descend manner Regards
1 reviews | Active since Dec 2025
I would like to send this review to the Head office and or CEO owners of Bluff Spar Towers . I'm writing this with such embarrassment, anger and with such appalling (customer ) service received from the staff -cashier and management. On the 23/12/2025 i had visited spar as i also do on a daily as i have been a buying supporter and customer with Spar Bluff Towers for over 20 years. I have experience such bad ,arrogant and disgraceful , disgusting vibes ,looks speaking under their breath and also things been thrown to me which i have spoken raised up with no results from management BEFORE . The management at spar only divert, over look and make excuses for their staff members with no results or feedback There was an incident whereby me and one of the cashiers had words as i asked her why is she looking at me in such a way as i did speak to my son as we had coins and was not sure if he brought the correct amount... Take note i spoke aloud and was not directed to anyone but my child .The way they look at you its like you owe or bothering them.. You do not even get a greeting or you lucky if you get a smile. Things where said by myself and the cashier which resulted me having to leave... Which i did and no problem doing. I did try contacting the customer no: where i was told no management was available after calling numerous timed and keeping on hold and cutting my call eventually speaking to Ritesh and Tukka which are of no help no management skills and no listening skills very disturbing if they are managers to begin with ... When told to leave as i was going to do i was approached my Makayla in a very condescending, very loud voice and un human manner which has not been the first time i have experienced this ... They actually make like you are just an irate client and make you look mad as if we come to spar to fight my experience with managers ... Please be advised I'm writing this to upskill staff and to inform we are paying customers at the end of the day .. Please guys I'm not fighting i just need the H/O TO ADDRESS THE STAFF AND MANAGERS. My observation is the managers only listen to the staff and divert excuse your explanation and the facts or what actually happened. That cashier was very rude and created a scene for herself... I therefore returned to Tops on the 24/12/2025 and was told by a cashier they can no longer serve me which i felt so ****ed off/upset as I'm a paying adult customer and i was refused service. Apparently the instruction came from management but advised to myself , i have never ever heard of that in my life... I work for a very well Company and work with customers on a daily this is part of my job for over 25 years and have never before heard of this nonsense??? ... Kindly note this happened in spar and i was refused service at Tops ... There was no body harmed or any items broken in your store...Maybe then i can understand ... This is not ok and I'm not happy at all with this treatment... They therefore went on to say I'm banned from Spar -Please can you explain this process /procedure to me... Banned why? as i was never called or approached by any manager or thought to say speak to me or listen to my side-There is always 3 sides to any issue/story... Why was this not done in a more professional manner by calling and sitting me down or hearing my side... This was just decided by workers /managers of Spar without me knowing which managers and or an explanation on the processes that Spar follows ... To ME THIS WAS JUST DECIDED BY SOMEBODY MANAGERS IN THE STORE... They have no right to do that... If this is your process and I'm banned -This to me sounds like it must be forever as no explanation given no decency at all was divulged ...If so Pls may i have a written formal letter stating this by the CEO H/O of Spar Bluff Towers ... so as i can further take this to the Ombudsman. And i can therefore take my business including my sons, family and friends business elsewhere as you guys definitely are fine with this absurd terrible service received ... Who actually gives them the right to make such decisions ????? Kindly contact me so we can resolve or settle this matter in a descend manner Regards
1 reviews | Active since May 2016
These people are very insensitive and waste people's time and resources. We travelled to them for a visit to SARS that they advertised. They didn't cancel it, and many of us came all in vain. Our transport, uber and time all wasted. They are unprofessional not to inform the public. Also they say that SARS couldn't come because of the weather, but just 5km away in the township of Megacity they could still go despite the weather being the same 5km away! It is all lies and very upsetting to everyone, especially pensioners.
1 reviews | Active since May 2016
These people are very insensitive and waste people's time and resources. We travelled to them for a visit to SARS that they advertised. They didn't cancel it, and many of us came all in vain. Our transport, uber and time all wasted. They are unprofessional not to inform the public. Also they say that SARS couldn't come because of the weather, but just 5km away in the township of Megacity they could still go despite the weather being the same 5km away! It is all lies and very upsetting to everyone, especially pensioners.
Hellopeter has tracked Bluff Towers across 5 reviews. Bluff Towers hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Bluff Towers? Write a review to help others decide.