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Dustin O

1 reviews | Active since Jan 2018

02 Oct 2018, 15:16

Bad service

Good day ..after i have not had feedback from telkom i sent through my application form via bluenet and i apoke to samantha and monique and they were verh helpful until i ask them the banking details in order to make payment ...the reason also they explained i need to pay 700 apparentky my record record ia not clear enough..cer*****ly they can see i have a bond with fnb which is 10 yrs old n my vehicle finance with absa and never was it skipped...this was unaaceptable to me but yet i was willing to pay the 700 of which i still think it must be waived....i urge management to give me a call thanks

0
Replies (5)
Bluenet Telecoms
Bluenet Telecoms's reply02 Oct 2018, 15:43
Official

Hello, Please can you be so kind as to send your contact details to: *** (Full Name, Email address and contact numbers) Once we establish who you are, we can then look into your complaint and application and provide further feedback. Thankyou. Bluenet Management Team.

Best regards,

DO
Dustin O's update02 Oct 2018, 15:45
Reviewer Update
I am not sending anything as i have sent numerous emails to that adress and no response
DO
Dustin O's update02 Oct 2018, 15:45
Reviewer Update
I am not sending anything as i have sent numerous emails to that adress and no response
Bluenet Telecoms
Bluenet Telecoms's reply03 Oct 2018, 11:20
Official

Good day, please kindly give us your full name so we can investigate further Kind Regards Management Bluenet

Best regards,

DO
Dustin O's update03 Oct 2018, 19:38
Reviewer Update
Hi bluenet ..thanks you for responding to me via email..snd i do understand its not your process but telkomd..monique thank u for ur assistance..can u forward this complaint to telkom as it was meant for them...i have published one last month to telkom n they still didnt get back to me.