SB
Sukoluhle B
1 reviews | Active since Sept 2022
22 Sept 2022, 23:06
Blue sky communication
Recently moved in at Mason Arbour town in Amanzimtoti, KZN South Coast. All I can say is TERRIBLE service, Wi-Fi has been down a total of 6 times in less than 4 weeks, if it’s not down it’s super slow and all I get is excuses about the back office.As I type this review, yet again it’s down!! I’ve been calling the customer care line *** and NO answer. I’m frustrated, annoyed and fed up!!! Pathetic service, utterly useless!!!!
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BLUE SKY COMMUNICATIONS's replyOfficial
23 Sept 2022, 07:59Hi Sukoluhle,
Thank you for your message. We appreciate your circumstance and would like to assist you in resolving the current situation. However Blue Sky is not the ISP on this particular site. We are only the infrastructure provider. We will reach out to 121net, who provides the services on this particular site and request them to reach out to you, in order to resolve your concerns.
Kind regards
Blue Sky Support
Thank you for your message. We appreciate your circumstance and would like to assist you in resolving the current situation. However Blue Sky is not the ISP on this particular site. We are only the infrastructure provider. We will reach out to 121net, who provides the services on this particular site and request them to reach out to you, in order to resolve your concerns.
Kind regards
Blue Sky Support
BLUE SKY COMMUNICATIONS's reply23 Sept 2022, 07:59
Official
Hi Sukoluhle,
Thank you for your message. We appreciate your circumstance and would like to assist you in resolving the current situation. However Blue Sky is not the ISP on this particular site. We are only the infrastructure provider. We will reach out to 121net, who provides the services on this particular site and request them to reach out to you, in order to resolve your concerns.
Kind regards
Blue Sky Support
Thank you for your message. We appreciate your circumstance and would like to assist you in resolving the current situation. However Blue Sky is not the ISP on this particular site. We are only the infrastructure provider. We will reach out to 121net, who provides the services on this particular site and request them to reach out to you, in order to resolve your concerns.
Kind regards
Blue Sky Support