BC
Bright C

1 reviews | Active since Sept 2012

23 Feb 2022, 18:52

Worse Technical Service EVER

Worse Technical Service I have they have,They Failed to repair false alarm at my home lots of times,They change components after components which were not resolving the issue then few months later they cancelled my contract claiming I have lots of alerts coming from my home which is costing them money to attend bare in mind I was paying for all the hardware and call outs they were doing as they were trying to fix the issue.They failed to resolve the issue and cancelled my contract and also refused to pay me back for the hardware they installed which didn't resolve the problem.Their SIGNAL ANALYST Eugene Dawson is very rude and didn't even want to understand my side of the story beside motivating for my contract to be cancelled.

0
Replies (1)
Blue Security
Blue Security's reply24 Feb 2022, 16:24
Official
Dear Bright

We are in receipt of your concerns and our Senior management will be in contact with you.

Kind regards 
Blue Security.