What security???

<p>I rent a small granny flat that is attached to an alarm that our landlords own. However, the alarm in the granny flat is registered to my name but the account is paid by our landlord (Luckily for Blue Security). There has been three instances where I have recieved awful service from them: </p> <p>1. When I was on holiday away from the granny flat I was phoned by Blue Security to say that my alarm had gone off. They sent someone to look at the property and reported that there was no one there. An hour later I got another call from them indicating the same thing, however once again there was no one there which meant that it was a faulty alarm. I indicated to them that there must be something wrong and there is no need to contact me. Well, that clearly did not work. They phoned close to 10 times in the night to say that my alarm had gone off. I eventually started ignoring the calls and by the next day I had had enough. I had to speak to management to stop the calls. </p> <p>2. Again, I was travelling on business and they phoned to say my alarm had gone off. Knowing that no-one was home I asked them to send someone and phone me back with the result. Alas, I had to phone 2 hours later to determine if anything had gone wrong. </p> <p>3. As I came home, my alarm went off openning the door. I expected my phone to ring as it normally does within seconds. However 20 mins later the phone only rang with Blue Security asking if everything was ok! I asked them why it had taken so long to contact me and they said they were experiencing high alarm activivations.... </p> <p>When I own a property one day I will NEVER use them. They are awful in so many ways. I would trust our SAPS over them any day! Their service, response time and systems are awful and need to be reviewed </p>