JR
Johann R

1 reviews | Active since Mar 2009

27 Mar 2017, 09:50

Very slow to respond

<p>I have been a happy Blue client for 2 years. I unfortunately need to move security company not due to poor performance by Blue but due to belonging to a neighbourhood watch which outsources to another security company. I notified Blue of my need to cancel. The process so far has been terrible and I'm still waiting for someone to take care of this. I've done my part in paying Blue for 2 years. I'm disappointed and there lock-in / client retention tactics.</p>

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Replies (1)
Blue Security
Blue Security's reply27 Mar 2017, 11:24
Official

Dear Johann

Thank you for bringing your concerns to our attention.

Our feedback received is that you were contacted by our Contracts Department and your request has been resolved accordingly.

Please contact our Contracts Manageress on *** should you require further assistance in this regard.

Best regards

Blue Security