1 reviews | Active since Jan 2013
The service gets worse as the day goes by
<p>i have complained about blue security 2 months back regarding the units they installed together with debit orders i dont know what more one should do to receive proper customer service of quality and treating customers fairly</p> <p>i have agreed to pay this account of R 285.00 the first 2 months they debited fine the 3rd month a debit of R 2800.00 went off i had to reverse it and complain 2 month after in a row they debited R 685.00 i have queried this last month and still waiting on feedback and a refund this is highly ****ing me off and i will stop all debits and pay cash in your account if yourl cant follow simply instructions from a paying client???????????</p> <p> </p> <p>i have reversed the one debit order of R 685.00 for last month and i could not reverse the other as 40 days passed i want that debit for August to be reversed and i will start paying this account manually going forward</p> <p>i cant keep going to the bank to reserve debit orders as it looks bad on my side understand from a clients point of view for once then thinking about yourself if you want a good record for your company keep up with the expectations of clients and respect your client.....NOW REVERSE MY DEBIT FOR AUGUST AND SEND ME YOUR BANK DETAILS TO EFT EVERY MONTH SO I DONT HAVE TO GO THROUGH THIS STRESS AND DISGUSTING SERVICE FROM YOU</p>
Dear Client
Thank you for bringing your concerns to our attention. The accounts department have been in contact with you to resolve the matter going forward.
Kind Regards
Blue Security
Dear Client
Thank you for bringing your concerns to our attention. The accounts department have been in contact with you to resolve the matter going forward.
Kind Regards
Blue Security
