DR
Deshnee R

1 reviews | Active since Jun 2022

18 Oct 2023, 07:47

*********** technicians

Stay away from Blue Security. Read the reviews, technical department is run by a bunch of *****s. So far I have met about 3 technicians who have been able to solve issues I have had. But gosh, most of them just mumble garbage at you, I wonder if they are even qualified. It seems they use the same modus operandi on all the clients. A guy came to quote for electric fence, didn't have pen, paper, just came and looked and left. The quote I received made me wonder where he thumbsucked the numbers from. I got hold of Watchdog to do my electric fence instead (I highly recommend them) and he linked the fence to my solar. The only reason I am still with Blue is because of the customer service and response time - that is their saving grace. Another tech came to my place for an hour, did nothing and left. After about 6 hours my battery died and when I called him at 17:00 to ask him why I was still having a problem, he rudely said I shouldn't call him after hours and cut the call on me!!!!!! That's the type of people they have working there!

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Replies (1)
Blue Security
Blue Security's reply24 Oct 2023, 13:10
Official
Dear Deshnee

Thank you for contacting Blue Security.

We have received confirmation that the respective department Manager has made contact with you and your concerns have been addressed.


Kind Regards
Blue Security