Shocking ********* Service from Blue Security,Hillcrest

On the 9th February 2018, we had our alarm system activated by Blue Security. There was an existing box which at the time, was identified as presenting with bad wiring. At the same time, there was a faulty beam (V25). With this awareness, Blue walked away from my home knowing full well that I would encounter problems going forward. The analogy I would use if that of building a house - if the foundation is not correct, the house will not be stable. This is what has happened here. If the wiring was a concern for Blue, why did they not rectify it at the time together with the repair of the beam next to my swimming pool. To merely point it out to me and do nothing about it is ********* and unprofessional. Are Blue out now to take the market and not provide the service because they are getting so greedy? Today, we received a bill for a call out last week due to ANOTHER fault on the system which was related to the wiring. Once again I state, WHY WAS THIS NOT REPAIRED AND CORRECTLY WIRED AT THE TIME OF INSTALLATION?? Do Blue strategically carry out there jobs so they can make their callout fee from us later? I am truly beginning to question the ethos of Blue Security. We need another player in the market so we can oust them out! I am disgusted.