Shocking Service and Attitude

I have 3 missed calls and SMS’s from Blue.

My frustrations are as follows:

- No post flood damage checks / assessments done despite blue being made aware of the issue. - Post a complaint, you sent out a technician who advised that the error code on the panel was a result of a flat battery one of the front facing beams. Battery was changed by us at our own cost. - Post loadshedding on Sunday last week, the alarm has been arming and disarming itself and setting itself off. Your team was notified about this on Monday by my husband and I am yet to be contacted for an appointment to resolve this.

I am bitterly disappointed in the service we receive from you as a provider.