EB
Elaine B

1 reviews | Active since Jun 2019

29 Jun 2019, 12:37

Shame on you Blue Security !

When signing up a "first 3 months free" contract with Blue Security, please read the contract CAREFULLY before signing, otherwise you may end up of having the same bad experience I have just had !!

The Blue Rep who came to see me was well aware that I had paid my previous security company up until the END of April, (I even gave her proof in writing), yet she signed me up with Blue from 01 April, which means I lost out on one month free. In May I had to pay annual radio licence (mandatory), then June I had to pay for a new battery which I was "told" needed to be replaced. Bottom line is that I had no "financial benefit". Should have stayed with the first security company. Shame on you Blue. NEVER EVER will I recommend you to anyone.

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Replies (1)
Blue Security
Blue Security's reply02 Jul 2019, 12:34
Official
Dear Elaine

We can confirm that our Domestic Sales Manager did try to make contact with you on Monday 01st July 2019. Unfortunately he was unable to reach you and did leave a message for you accordingly.

We do have the relevant information with regards to your complaint, and will gladly discuss this with you.

We can be reached on ***.

Best regards
Blue Security