KK
KIRIN K
1 reviews | Active since Jul 2026
10 Jul 2026, 11:34
Poor service
Extremely low services from the Durban, Marianhill area. Poor communication, and poor quality of panels. The system that they use fails regularly, I called and emailed yet no one assisted me. Only when I became extremely frustrated and rudes is when they showed interest. However, up to this moment it has not been resolved. It's a shameful service. Never would I use blue again!
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Blue Security's replyOfficial
10 Jul 2026, 11:44Dear Kirin Kalijee
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for any inconvenience caused.
Whilst we do strive to provide an exceptional customer experience and value our customers satisfaction, we must emphasize that we take all feedback seriously.
Your concerns have been escalated to the Technical departmental managers who will contact you to resolve.
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for any inconvenience caused.
Whilst we do strive to provide an exceptional customer experience and value our customers satisfaction, we must emphasize that we take all feedback seriously.
Your concerns have been escalated to the Technical departmental managers who will contact you to resolve.
Blue Security's reply10 Jul 2026, 11:44
Official
Dear Kirin Kalijee
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for any inconvenience caused.
Whilst we do strive to provide an exceptional customer experience and value our customers satisfaction, we must emphasize that we take all feedback seriously.
Your concerns have been escalated to the Technical departmental managers who will contact you to resolve.
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for any inconvenience caused.
Whilst we do strive to provide an exceptional customer experience and value our customers satisfaction, we must emphasize that we take all feedback seriously.
Your concerns have been escalated to the Technical departmental managers who will contact you to resolve.