Poor Poor service and response times

Had a problem with load shedding and my alarm system reverted back to default. On calling blue security they would only reset it at a cost of R600. I asked them to leave and I will cancel and get a new company in my area to handle my security. The Tech guy insisted that he will sort it out and gave him the opportunity to do so. After they came out they still billed me although we had discussed and he had spoken to his superiors. They have poor customer support and their response times are the worst. Will be changing my service provider asap. Poor Poor Poor service compared to all the promises made when they came out to give me a quote. Will not recommend blue security to anyone.