LR
Lata R

1 reviews | Active since Jul 2016

25 Jul 2016, 02:41

Pathetic service/response time

<p>On 25th July 2016 at 4am I activated the panic due to noises heard on my property. It took 2 calls to the control room and 27 minutes later for a responsive vehicle to arrive. According to the control room the vehicle reached my property at 4h06. When questioned the control room operated was unable to answer me and i was told the manager will contact me, i wonder when that will be. These are the people we trust to protect our lives and homes. Unacceptable service.</p>

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Replies (1)
Blue Security
Blue Security's reply27 Jul 2016, 06:34
Official

Dear Lata,

Thank you for bringing your concerns to our attention.

The operations department have contacted you and addressed this matter.

Kind Regards

Blue Security