NS
Nitasha S

1 reviews | Active since Sept 2013

03 Jun 2015, 14:54

PATHETIC SERVICE

After numerous calls to Blue Security Co-ordinator (Prindha), I'm still waiting for a quote that was supposed to be emailed to me hours ago. The Sales Rep Desiree Fernandez has never had the courtesy of returning any of my calls either. How long does it take for a quote on basic additional security equipment. Blue Security have very *********** people at their offices. They never return calls. Selven Govender was the only person who assisted me. They need a huge improvement on their customer services department. HIGHLY DISAPPOINTED CLIENT!

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Replies (1)
Blue Security
Blue Security's reply03 Jun 2015, 16:30
Official
Hello floydsoobramany,

We can confirm that you were contacted by our Sales Manager on Wednesday 03rd June.

Our feedback received is that your queries were discussed and resolved accordingly.

We were also advised by our Sales Manager that some arrangements have been made to assist you with some requirements going forward.

Please contact our Sales Manager on *** should you require further assistance in this regard.

We apologise for any inconvienece you may have has as a result.

Best regards
Blue Security