NC
Nay C

1 reviews | Active since Mar 2009

30 Nov 2021, 07:56

Pathetic Response time

The control room called me this morning to let me know my alarm went off. I was already at work. I had to call twice and 25minutes later still no response to the alarm. I was told that a dispatch was 2 minutes away. Thats enough time to clean up my whole house and even move the building. What am I paying for?????????? Its now 30 minutes and still waiting. What a useless service.....

0
Replies (1)
Blue Security
Blue Security's reply01 Dec 2021, 15:47
Official
Dear Nay

Thank you for bringing your concerns to our attention.

We have received confirmation from our Operations Department that you have been contacted and assisted with your concerns.

Kind regards
Blue Security