MJ
Mr J

1 reviews | Active since Nov 2023

13 Jul 2026, 16:43

MR JOHNSTON

After one month with Blue Security, I have concerns regarding their service. The constant push to sell additional services is unsettling, and despite my request for the panic feature on my cellphone, no one has followed up to install the necessary apps. Additionally, I haven't seen any Blue Security vehicles in my area, which raises doubts about their presence and responsiveness. In contrast, I frequently observe ADT actively servicing the neighborhood. I regret my decision to choose Blue Security.

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Replies (1)
Blue Security
Blue Security's reply14 Jul 2026, 07:41
Official
Dear Mr Johnston 
  
 Thank you for bringing your concerns to our attention.
  
 Please accept our sincere apologies for any inconvenience caused.
  
 Whilst we do strive to provide an exceptional customer experience and value our customers satisfaction, we must emphasize that we take all feedback seriously.
  
 Your concerns have been escalated to the operations departmental managers who will contact you to resolve.