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Damian C
1 reviews | Active since Jan 2016
06 Jan 2016, 18:46
MOST *********** SECURITY COMPANY!
My husband & I installed Blue security in our rented home about 4 months ago.Firstly, about a month down the line,the alarm kept on going off at early hours of the morning. It was a sunday morning to be precise, when we called in for help on how to disarm the alarm.the lady in the technical room had no idea what to do & told us \just leave the house unarmed and she will get a technician to help to come out."we waited an entire week just for someone to call us to come and sort it out! & their explanation for that late call was"
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Replies (1)Blue Security's replyOfficial
07 Jan 2016, 15:43Hello damianac1,
We can confirm that you were contacted by our Technical and Contracts Manager on Thursday 7th January 2016.
Our feedback received is that your complaint was discussed with our relevant Manager.
We were advised by our Contracts Manager that it has been agreed that you will be contacted in due course once we have investigated your query accordingly in order to resolve the same.
Please don`t hesitate to contact us on *** should you require further assistance in this regard.
Best regards
Blue Security
We can confirm that you were contacted by our Technical and Contracts Manager on Thursday 7th January 2016.
Our feedback received is that your complaint was discussed with our relevant Manager.
We were advised by our Contracts Manager that it has been agreed that you will be contacted in due course once we have investigated your query accordingly in order to resolve the same.
Please don`t hesitate to contact us on *** should you require further assistance in this regard.
Best regards
Blue Security
Blue Security's reply07 Jan 2016, 15:43
Official
Hello damianac1,
We can confirm that you were contacted by our Technical and Contracts Manager on Thursday 7th January 2016.
Our feedback received is that your complaint was discussed with our relevant Manager.
We were advised by our Contracts Manager that it has been agreed that you will be contacted in due course once we have investigated your query accordingly in order to resolve the same.
Please don`t hesitate to contact us on *** should you require further assistance in this regard.
Best regards
Blue Security
We can confirm that you were contacted by our Technical and Contracts Manager on Thursday 7th January 2016.
Our feedback received is that your complaint was discussed with our relevant Manager.
We were advised by our Contracts Manager that it has been agreed that you will be contacted in due course once we have investigated your query accordingly in order to resolve the same.
Please don`t hesitate to contact us on *** should you require further assistance in this regard.
Best regards
Blue Security
