Installing a new system has never been harder

Item: Blue Security
Rating: 2
Author: Ryan O'Connor

I changed address last month and I had Blue moved from the old place to the new. The sales lady, Farhana, came out to do the contract. I requested a few extra items to be installed but it was ignored. When the technicians came they had no idea that I requested anything. I have been waiting since the beginning of the week but to no avail. Farhana is also impossible to reach. This is not my first bad report for Blue security. Too bad i signed a contract with them.

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Replies (1)

Blue Security's replyOfficial

04 Dec 2015, 15:35

Hello ryan317,

We can confirm that you were contacted by our Sales Manager on Friday 4th December.

Our feedback received is that your complaint has been discussed and attended to accordingly. Our further feedback received is that an appointment has also been made by our consultant to meet with you.

Please don`t hesitate to contact us on *** should you require further assistance in this regard.

Please accept our apology for any inconvenience you may have had.

Best regards
Blue Security.

Blue Security's reply04 Dec 2015, 15:35

Official