*********** TECHNICAL STAFF AT BLUE SECURITY

Blue Security Technicians have been to my premises on numerous occasions & have failed to solve the problem each & every time.I have spent money on endless telephone calls to them setting up appointments to resolve the same problem over again.My alarm triggers & no signal is received by the control center despite the technicians changing the battery,transponder & radio.In a situation where someone actually breaks into my home & *****s my belongings who is held responsible for my loss as I am paying Blue Security for a service that seems very unreliable from day 1 of installation.It seems Blue Security Technicians work on a trial & error basis as every technician that came to my home was positive that if they changed a certain component it would solve the problem.Their latest attempt to solve the problem was yesterday when I had 2 technicians + the Technical Supervisor at my home and the next morning I was on the phone once again with my problem unresolved.The quality of training & expertise needs to be questioned regarding the Technical Dept.I AM NOT PREPARED TO PAY ANY FURTHER CALL OUT FEES OR REPAIR CHARGES AS I HAVE WASTED ENOUGH MONEY ALREADY WITHOUT ANY JOY FROM BLUE SECURITY