Family at risk - *********** staff non-responsiv

I logged a call with Blue in August 2015 for a fault with my beams which has not yet been resolved despite me following up every month since then. I have had different technicians come out a few times but they had no clue what the fault was. I was however billed for the technicians time which I have not paid.<br> <br> At the moment the warning light indcating that the house is proected by beans does not work which leaves my family susceptible to the increased risk of a break in.