1 reviews | Active since Sept 2011

16 Nov 2018, 10:46

Excellent customer service

The most efficient and effective team that delivers the most excellent service. My alarm system was struck by lightning and knocked out the remote activation. I called Blue security yesterday at 5pm and the control agent immediately arranged for additional patrol and logged a fault. Within minutes a technician called me to get additional information regarding the fault, and promised that a technician would attend to the problem in the morning. The technician arrived at 8:30am and in less than an hour he fixed the system and did a full test. I am impressed with the level of commitment and professionalism. Well done Blue Security!

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Replies (1)
Blue Security
Blue Security's reply16 Nov 2018, 11:28
Official
Dear Sundra

Thank you very much for taking the time to post your compliment on the hello peter site.
We are delighted to know that you are pleased with our service, and in particular with the service you received from our guys in the Technical Department.

We can assure you that the relevant staff members will be commended by their respective manager for their excellent service delivery to you.

Once again, thank you.
Blue Security