Disgracefull service

Item: Blue Security
Rating: 1
Author: Ravi G

Blue security added charges to my debit order without first getting my authorisation and when I tried to resolve this over the telephone I was given the run-around. Each person I spoke to either passed me on to someone else or made promises that they did not honour. Disgracefull!!. Will cancell my contracts and find another service provider.

Helpful (0)

Replies (2)

Blue Security's replyOfficial

04 Sept 2019, 13:40

Good day Mr. Govender

We are sorry to hear about your dissatisfaction, we do believe that the matter has now been resolved and apologize for any inconvenienced caused.

should you have any concerns in the future please contact our Client Liaison Manager Trishal Nadasen on ***.

Best Regards
Blue Security

Blue Security's reply04 Sept 2019, 13:40

Official

Ravi G's updateReviewer Update

04 Sept 2019, 13:55

I've had several calls from Blue security and a few promises of a resolution, it is not resolved as yet.

Ravi G's update04 Sept 2019, 13:55

Reviewer Update

I've had several calls from Blue security and a few promises of a resolution, it is not resolved as yet.