1 reviews | Active since Jun 2015
DISENCHANTERED WITH BLUE SECURITY.
Blue security response teams are excellent. The technical support teams not at all. We have installed beams all around our house and sensors inside and we still had someone break into our house while we were sleeping before any alarm went off. We could have been slaughtered while we slept. The intruders shouldn't have been able to get near any windows in the first place to gain entry let alone actually get in to the house........ We were assured the beams were a good protection for us but it turns out they are not. Even the sensors in our lounge did not pick up the intruder/s and set off the alarm...... We have had problem after problem with our alarm system going off for no reason on a regular basis - we have paid for the Technicians to come out over and over again. It is costing us an arm and a leg with no joy insight. We are just so very very disenchanted with Blue Security.
We can confirm that our Technical team attended to your premises on Monday 04th March 2019.
Our further feedback received is that our Client Liaison Manager Trishal Nadasen did try to make contact with you via telephone in order to establish if your complaint has been attended to competently.
She can also be emailed on email address: *** should you need further assistance in this regard.
Best regards
Blue Security
***
We can confirm that our Technical team attended to your premises on Monday 04th March 2019.
Our further feedback received is that our Client Liaison Manager Trishal Nadasen did try to make contact with you via telephone in order to establish if your complaint has been attended to competently.
She can also be emailed on email address: *** should you need further assistance in this regard.
Best regards
Blue Security
***