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Malcolm M
1 reviews | Active since Feb 2012
09 Sept 2025, 08:47
Debiting my account 1 year after cancellation
I send a cancellation email in September 2024 it has been a year and i still get debited. I dont own or rent the property, I want my refund for 12 months this is day light *******. Invoice IR-95299 for DSS000678
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Replies (3)
Blue Security's replyOfficial
09 Sept 2025, 16:11Dear Mr Moses, we have received communication that your query is being dealt with by our Retention's Department
Blue Security's reply09 Sept 2025, 16:11
Official
Dear Mr Moses, we have received communication that your query is being dealt with by our Retention's Department
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Malcolm M's updateReviewer Update
08 Oct 2025, 01:14Hey url just double debited me and i am still not reimburst for my previos debits. This is now fruad whatbis going on ?
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Malcolm M's update08 Oct 2025, 01:14
Reviewer Update
Hey url just double debited me and i am still not reimburst for my previos debits. This is now fruad whatbis going on ?
Blue Security's replyOfficial
08 Oct 2025, 07:44Dear Mr Moses, Kindly be advised your query has been escalated through to our Accounts and Retentions department to investigate and revert to you.
Blue Security's reply08 Oct 2025, 07:44
Official
Dear Mr Moses, Kindly be advised your query has been escalated through to our Accounts and Retentions department to investigate and revert to you.