JL
Justin L

1 reviews | Active since Mar 2019

26 Mar 2019, 02:01

Blue technical services refuse to tag my signals correctly

Very bad technical services from blue security fence alarm sending duress signals on radio and they just say they can't change anything on their radios but I've confirmed with the radio supplier that any trigger on a radio can be programmed to send the necessary signal correctly my signals were working fine everything was correct before they decided to do a software upgrade what are we paying for?

0
Replies (1)
Blue Security
Blue Security's reply26 Mar 2019, 14:18
Official
Dear Justin

We have received feedback from our Technical team with regards to your complaint.

Our feedback received is that the matter with regards to the technical  and software aspects of the radio type signals has been discussed with you previously by our Technical Managers.

Best regards
Blue Security
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