RO
Ryan O'Connor

1 reviews | Active since Nov 2012

03 Jun 2018, 08:32

Blue still at it!

I have asked blue to fix the alarm panel now for quite a while. It gives false alarms and panics, starts beeping at 2 am for 5 minutes waking up us and our baby. And where there is an actual alarm, it doesnt sound. Bradley, blues fantastic operations manager, cant even run a bath, let alone operations. They only worry about the money. Thats why the bind you with a 36 month contract. Then when they need to fix a keypad that they installed, they want to charge you. Im tired.

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Replies (1)
Blue Security
Blue Security's reply04 Jun 2018, 09:14
Official

Dear Client

Thank you for bringing your concerns to our attention.

Our technical department are liaising with you to resolve this concern as a matter of urgency,

Kind Regards

Blue Security

Best regards,