Blue Security POOR service - The NORM!

I am EXTREMELY dissatisfied with the service I am receiving from these daylight ******s. In August, I reported an issue with the blue light that is supposed to activate when arming my house. Blue Security sent technicians to address the problem, and I was charged R1037 for their services.

Regrettably, the same issue has resurfaced just three months later. I find it unacceptable that I am now expected to pay for the identical problem that your technicians supposedly resolved earlier. This raises serious concerns about the quality of the initial service provided and the effectiveness of the solution implemented.

Such a recurrence within a short timeframe reflects poorly on Blue Security's commitment to customer satisfaction. I insist that this matter be investigated promptly, and I request a thorough examination of the root cause of the problem to ensure a permanent resolution.

I will not be financing an expensive service that was evidently not carried out to the necessary standard initially. This situation is a clear indication of subpar customer service, and I expect a swift and satisfactory resolution to rectify the ongoing issue without incurring any additional costs.