SC
Sonja C
1 reviews | Active since Mar 2013
07 Oct 2022, 09:58
Blue Security ... making a mockery of my security
This company has let us down so badly, our security has been compromised for weeks on end, and you simply get nowhere with them. We installed an alarm system with beams just over 7 months ago, and we have had nothing but problems. Inferior equipment and Inferior service seems to be the norm, and to be precise - I HAVE HAD ENOUGH OF YOUR NO-CARE ATTITUDE. You do not even deserve 1 star, but there is no option for a big fat zero. This is just the tip of the iceberg; there is a lot more information available for the unsuspecting consumer, but for now all I will say is BEWARE OF BLUE SECURITY
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Sonja C's updateReviewer Update
07 Oct 2022, 10:12And Steven Wimborne cannot be bothered to return calls, when you leave a message for him, he is on a call. When you phone back 45 minutes later, he is suddenly not in his office, but Preshnie confirms he received the message. Now this is how management treats customers ... I am absolutely gobsmacked
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Sonja C's update07 Oct 2022, 10:12
Reviewer Update
And Steven Wimborne cannot be bothered to return calls, when you leave a message for him, he is on a call. When you phone back 45 minutes later, he is suddenly not in his office, but Preshnie confirms he received the message. Now this is how management treats customers ... I am absolutely gobsmacked
Blue Security's replyOfficial
07 Oct 2022, 10:44Dear Sonja,
Please accept my sincere apologies for your experience thus far. Stephen Wimborne is on leave with little access to communication, my consultants were mistaken, hence the run around. You have my word that I will handle this end to end for you.
I will make contact now.
Kind Regards,
Sasha Han**** (Customer Experience Manager)
Please accept my sincere apologies for your experience thus far. Stephen Wimborne is on leave with little access to communication, my consultants were mistaken, hence the run around. You have my word that I will handle this end to end for you.
I will make contact now.
Kind Regards,
Sasha Han**** (Customer Experience Manager)
Blue Security's reply07 Oct 2022, 10:44
Official
Dear Sonja,
Please accept my sincere apologies for your experience thus far. Stephen Wimborne is on leave with little access to communication, my consultants were mistaken, hence the run around. You have my word that I will handle this end to end for you.
I will make contact now.
Kind Regards,
Sasha Han**** (Customer Experience Manager)
Please accept my sincere apologies for your experience thus far. Stephen Wimborne is on leave with little access to communication, my consultants were mistaken, hence the run around. You have my word that I will handle this end to end for you.
I will make contact now.
Kind Regards,
Sasha Han**** (Customer Experience Manager)